Version Hazard Log - Patient Portal (1.0)
4 Hazards, 6 Causes, 13 Controls
First approved Patient Portal Hazard Log
Approved May 15, 2026 by Joe Horne
HAZ-PP-1 | Patient is unable to access the Patient Portal. | 3 | 6 | Transferred | |||
HAZ-PP-2 | Patient Portal interface is not intuitive or is difficult for patients to use. | 1 | 3 | Closed | |||
HAZ-PP-3 | Patient portal is offline / integration failure | 1 | 3 | Closed | |||
HAZ-PP-47 | Use of a 7-day deep link expiry model for SMS and email delivery of appointment and letter metadata without full MFA. | 1 | 1 | Closed |