Version Hazard Log - NHS App Integration (4.6)
12 Hazards, 33 Causes, 50 Controls
Log Uplifted following Annual Review and Transfer into the Assuric Platform
Approved May 15, 2026 by Joe Horne
HAZ-NHS-1 | Failure to retrieve and display appointment, document, or questionnaire data in the NHS App | 3 | 8 | Closed | |||
HAZ-NHS-10 | Mental health or community trust appointments presented via the NHS App without Wayfinder Mental Health design safeguards | 2 | 3 | Closed | |||
HAZ-NHS-11 | Generic clinic title does not adequately represent the mental health service being provided | 2 | 1 | Closed | |||
HAZ-NHS-12 | Cancellation reason prompt may cause distress in mental health patients | 1 | 2 | Transferred | |||
HAZ-NHS-2 | Patient-facing content is missing, incomplete, or unreadable within the NHS App | 5 | 8 | Closed | |||
HAZ-NHS-3 | Patient is unable to access their digital care information through the NHS App | 3 | 2 | Closed | |||
HAZ-NHS-4 | Clinical documents fail to render correctly in the NHS App, resulting in unreadable content | 1 | 3 | Closed | |||
HAZ-NHS-5 | Patient is unaware of new clinical communications or appointment notifications delivered via the NHS App | 4 | 5 | Closed | |||
HAZ-NHS-6 | Patient does not receive secondary (fallback) communication regarding their care event | 2 | 3 | Closed | |||
HAZ-NHS-7 | Patient cannot access supplementary information linked within an NHS App notification | 1 | 2 | Closed | |||
HAZ-NHS-8 | Patient sees, accesses, or acts on information that is incorrect, not intended for them, or should not have been disclosed | 8 | 12 | Transferred | |||
HAZ-NHS-9 | Trust is unable to confirm which communications have been viewed by the patient | 1 | 1 | Closed |