Version Hazard Log - CareHub (1.1)

Patients are unable to access CareHub functionality

Patient-facing resources within Care Hub do not present accurately, are outdated, or are not aligned with current clinical guidance.

Care Hub does not apply automated filtering or guidance regarding what content patients may upload in documents.

Clinical users are unable to access CareHub

Pre-populated patient demographic data fed from the Trust PAS is incorrect or outdated

Patient-facing content within Care Hub is unclear, ambiguous, or difficult to understand.

Care Hub does not receive or synchronise data directly with the Trust EPR, potentially creating an additional source of patient information.

Care Hub does not generate automatic alerts or real-time updates to Trust systems, and relies on patients to communicate updates separately.

Patients access Care Hub and are not provided with clear instructions on how to use the modules or how Trusts will utilise their data in relation to their care.

Patients do not have access to emergency contact details or guidance on seeking urgent care, or Trust contact details provided within Care Hub are inaccurate or outdated.

Clinical users do not receive clear, accurate, and structured summaries of patient-reported information within Care Hub.